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The customer agrees to the following
terms and conditions.
All content on this website including the
logo, graphics, text, design is the property of HandicraftsHome.org.
HandicraftsHome.org has taken every care
towards the accuracy of information provided on the website. It has exercised
due diligence in providing the latest products/information. HandicraftsHome.org,
or its employees, or its affiliates, are not responsible for loss or damage
caused to users due to the information inadvertently provided on the website.
HandicraftsHome.org always tries to
deliver the exact product ordered by the customer.If a product is unavailable,
customer will be contacted and if customer agrees, a similar product, nearest to
the description and image of that ordered, will be delivered, if otherwise the
money will be credited back if order can not be delivered in the desired time
frame set forth by customer.
If a product is unavailable readily, the
customer will be informed about this through e-mail.
Customers must contact the Customer
Service at CS[@]handicraftshome.org :
to cancel an order. If the product has not yet been
dispatched, HandicraftsHome.org, at its sole discretion, may cancel the order
subject to its return policy.
HandicraftsHome.org does not send e-mails
to its registered users about new item/schemes. Users may opt in to the mailing
list if they do not want to receive these mails by writing to our Customer
Service..
Products once delivered can be returned -
for instance when the customer is not 100% satisfied - subject to the terms and
conditions laid down in the Return Policy Statement.
In every case that a customer wants to
cancel an order, customer has to bear shipping and handling expenses.
Satisfaction Guarantee/ Return Policy
HandicraftsHome.org guarantees the
quality of the products we offer. We also realize it is difficult, sometimes, to
accurately judge a work of art from an image on a screen. We want to assure our
customers that while we do not want curiosity sales, we will allow you to return
a work in its original condition for a full refund of the amount paid by you, if
it does not meet your expectations. Please contact HandicraftsHome.org within
seven days of receipt of the item, at sales[@]handicraftshome.org and
specify the product code of the work to be returned. The buyer will be
responsible for the return shipping and insurance costs. The refund or exchange
is processed within 48 hours of our receiving back the item. The refund will be
provided subject to receipt of the artwork in the original state. Please buy
with confidence ,our masterpieces of art will meet or exceed your expectations.
Incase the delivery is not executed
during the attempt, due to wrong address/recipient not available/premises
locked, the customer shall still be charged for the order.
HandicraftsHome.org delivers some of its products through selected logistics
providers and they vary from time to time depending on the products and
location. The customer or the recipient should not contact our logistics
providers for any returns, refunds, cancellations or any disputes. All
communication should be directed to sales[@]handicraftshome.org,
Non-perishable goods - In the unlikely event, while the product is unable to be
delivered due to no one being at home, we will return the goods to the
HandicraftsHome.org warehouse. Every genuine effort shall be made to a
re-delivery but not guaranteed. No refunds will be given to the customer.
Please allow the minimum time required for delivery as specified in each
category. Delivery shall be made in the course of the day, and the customer
agrees to refrain from requesting for deliveries at very early or late hours of
the day. All attempts will be made to deliver at the specified time on the
preferred date of delivery but HandicraftsHome.org will not be held liable if
the delivery does not take place within the specified time on
HandicraftsHome.org.
Please allow the minimum time required for delivery as specified in each
category.
Pricing Policy:
Your receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute confirmation of our
offer to sell. HandicraftsHome.org reserves the right to accept or decline your
order for any reason at any time. In case of non-availability of the ordered
item, HandicraftsHome.org will contact you if the procurement of the product
that you selected takes longer than the time specified against the description
of that product. All orders placed (in U.S. denomination) must obtain
verification pre-approval with an acceptable method of payment. We may require
additional verification or information before accepting any order. If additional
information is necessary, we will contact you via email or Telephone number at
the email address/telephone number provided on your order. Shipping and delivery
timeframes quoted on the site will not begin until appropriate approval and
verification of your order has been obtained.
Availability Policy:
At times, your order may be out of stock. In this event, HandicraftsHome.org
will notify you via email with the status of your order. HandicraftsHome.org
will place your order on backorder and notify you when it ships. If you wish to
cancel your order, you may do so, please see our Cancellation Policy. All
notifications will take place via email.
We shall not be liable for any other charges, loss of profits, emotional stress
or any other liability etc caused due to the non delivery and non availability.
Errors and Omissions Policy:
In the unlikely event if a product is listed at an incorrect price due to a
display or typographical error, or an error in pricing information received from
our suppliers HandicraftsHome.org shall have the right to refuse or cancel any
orders placed for product listed at the incorrect price. The customer will be
notified in such events.
HandicraftsHome.org shall have the right to refuse or cancel any such orders
whether or not the order has been confirmed and your credit card charged. If
your credit card has already been charged for the purchase and your order is
cancelled, HandicraftsHome.org shall immediately issue a credit to your credit
card account to the amount of your original charge.
Cancellation Policy
Once a product is shipped it cannot be cancelled by the customer. The reason
being that the system immediately processes the order and sends shipping
instructions to our warehouse. Due to the high volume of transactions and
because the instructions are sent over to various teams to process it
accordingly, it becomes difficult to cancel the orders. However, we may try to
cancel your order if contacted within 4 hours after placing the order. In that
case, we shall cancel the order subject to a cancellation charge that would
comprise of expense toward processing the order to the point it was cancelled.
HandicraftsHome.org has full right to decide whether an order has been processed
or not. The customer agrees not to dispute the decision made by
HandicraftsHome.org and accept HandicraftsHome.org decision regarding the
cancellation.
Once a delivery attempt is made, no cancellation will be accepted. Refunds in
such scenario's would be subject to amount paid by the customer less shipping
and handling expenses. These refunds will only be considered when the product
has been received back by HandicraftsHome.org.
Warranty / Dispute Policy
Perishable Products - HandicraftsHome.org does not provide any warranties on the
products it delivers.
Non-perishable Products - The customer agrees that the customer service issues
regarding the products will be taken up with the manufacturer directly.
HandicraftsHome.org will pass on any warranty cards if available to the
recipient of the product at the time of delivery.
All and any disputes related to
HandicraftsHome.org service shall be subject to the jurisdiction of
California(USA) courts.
Fraudulent / Declined Charges Policy
HandicraftsHome.org reserves the right to recover the cost of goods, collection
charges and lawyers fees from persons using the site fraudulently.
HandicraftsHome.org reserves the right to sue the recipient in case of
fraudulent charges and denial of charges by the customer.
Payment Policy:
We accept all Master,Visa, American Express and Discover Cards via PayPal.
Customers using foreign and international cards should note that this online
payment gateway accepts payments which are mentioned at
www.paypal.com. We encourage customers to
read payment policies, terms and conditions of using Paypal. Handicraftshome
shall not be liable for any policy, terms and conditions changes of Paypal
resulting in additional expenses or losses by using Paypal website.
Liability:
The description provided on HandicraftsHome.org, including but not limited to
composition,dimension, weight etc are true to HandicraftsHome.org's knowledge.
However,HandicraftsHome.org can not be held responsible for any discrepencies
between the actual specifications,description and what is shown on this website.
Also customer assumes complete responsibility of using the products sold at
HandicraftsHome.org. HandicraftsHome.org can not be held liable for any loss,
damage, or injury caused by the use of products sold by HandicraftsHome.org.
Brands, Trade marks and logos:
HandicraftsHome.org is an online store for the fine artwork, craftwork and
paintings.
We do not claim any right or representation of any of the process, category of
products and products . HandicraftsHome.org does not have any exclusive selling
or distribution rights. All products are displayed in the catalogue to add
variety to the content and allow the customer a wider choice in selection of
products.
The customer agrees to defend, indemnify and hold HandicraftsHome.org and its
affiliates from any and all liabilities, costs and expenses, including
attorney's fees, related to any violation of this Agreement by them or your
authorized users of your account.
The customer also agrees to defend, indemnify and hold HandicraftsHome.org and
its affiliates harmless from any and all liabilities, costs and expenses,
including attorney's fees, in connection with the use of the Service or the
placement or transmission of any message or information or other materials by
you or authorized users of your account.
HandicraftsHome.org may modify this Agreement from time to time by changing the
above terms and condition. The terms and conditions applicable to the customer
will be the ones that were prevailing on the day and time you placed your
orders.
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